Operations & Logistics

All up-to-date documents from Encorp’s Operations & Logistics binder for redemption centres (RCs) can be downloaded from this page by clicking on any of the images.

The Operations & Logistics binder is meant to help RC operators and staff by putting in one place all the guides, instructions, and notices provided by Encorp to RCs related to operations and logistics.

Whenever new or updated information needs to be provided to RCs for inclusion in this binder, RC operators will be notified by email and given a link to download the required document to print and insert.