All up-to-date documents from Encorp’s Operations & Logistics binder for redemption centres (RCs) can be downloaded from this page by clicking on any of the images.
The Operations & Logistics binder is meant to help RC operators and staff by putting in one place all the guides, instructions, and notices provided by Encorp to RCs related to operations and logistics.
Whenever new or updated information needs to be provided to RCs for inclusion in this binder, RC operators will be notified by email and given a link to download the required document to print and insert.
Information to Note for RCs
Emergency Contacts List
Sort List
Illustrated Guides on How to Sort & Bulk
Aluminum
Steel
PET / HDPE Translucent (Non-Alcohol)
PET
(Alcohol)
All Other Plastics / Pouches
Green Glass
+
Green Glass
(Alcohol > 500 ml)
Clear Glass
+
Clear Glass
(Alcohol > 500 ml)
Brown Glass
+
Brown Glass
(Alcohol > 500 ml)
Refillable Glass (Beer)
Updated – December 2024
Cartons
How to Close Bulk Bags
Proper Pickups
Pickup Schedules
Updated – August 2024
Hazardous Materials
Customer Service Tips
QC Measures
POS User Manual
