RC Standards Manual

Encorp is currently working on drafting and reviewing a Redemption Centre Licensing Standards and Best Practices Manual in collaboration with the Department of Environment and Local Government (DELG) and industry stakeholders. The manual will be a practical reference to assist all redemption centres in meeting a series of new and revised requirements set by DELG for obtaining and maintaining a Redemption Centre operating licence. The manual will present all these required standards in an easy-to-understand manner and include best practices, tips, strategies, printable checklists and other tools for redemption centre owners and managers to enhance their business and provide the public with a consistent and reliable level of service.

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