In our ongoing effort to improve the level of service provided by Encorp Atlantic and our service providers, we wish to document in the most concise manner any incidents in the hope that we can resolve any recurring issues or problems in an expedient and fair fashion. All RCs and drivers have been supplied with revised Incident Report Forms. Once filled, these forms can be mailed, faxed or emailed to Encorp Atlantic. A follow-up procedure will then mitigate any issues and bring about a resolution. Incident Report forms are also available on our website under the “RC Operators” Menu.