Although it was a bit more difficult this year to achieve with the current COVID-19 pandemic, Encorp’s General Manager Pierre Landry was able to accomplish an annual tour of redemption centres (RCs), with visits taking place this past summer and some this fall. Pierre would like to thank all RC operators for their warm hospitality. Being able to meet you and your staff and to see how your facility is set up helps us tremendously in continuously finding ways to be more efficient in used beverage container collection and processing.