Redemption centres are privately owned independent businesses. Your first point of contact regarding any incidents that you wish to report should be the redemption centre’s manager.
You can also fill out the form below and send it to us. Encorp Atlantic represents more than 85 non-alcoholic beverage product distributors and is responsible for processing and recycling all non-alcoholic beverage containers received by redemption centres in the province. Encorp pays handling fees for non-alcoholic beverage containers to redemption centres.
Please be advised that the incident(s) described in this complaint form may be shared with the redemption centre in question, the Eastern Recyclers Association, the New Brunswick Department of Environment and Local Government or any other concerned party for their response.